Don't Build It. A Guide for Practitioners in Civic Tech

The guide starts with project selection, including why the best project to select is no project at all. It moves on to team structure, and the extreme importance of a full-time senior tech lead (or chief technology officer (CTO), understood as an excellent engineering manager). It then covers timelines, emphasizing shipping early but having enormous patience getting to maturity, above all in finding product-use-fit, and avoiding vanity metrics. The guide then goes into some detail on hiring, covering the CTO role, senior contractors, designers and young engineers.

The longest section, by some distance, is that on hiring. Hiring is the one thing considered critical in every piece of the lore, by founders and investors and managers alike, across all sectors. It is also the field in which I think I got it mostly right, and for reasons I can explain in ways that I believe will be helpful.