'We are here' - IFRC's experience with communication and feedback channels for affected populations in Haiti

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Author(s)
Jean, I. & Bonino, F.
Publication language
English
Pages
41pp
Date published
01 Sep 2014
Type
Research, reports and studies
Keywords
Accountability to affected populations (AAP), Participation, Comms, media & information, Complaints and feedback mechanisms, Monitoring
Countries
Haiti
Organisations
ALNAP

This case study outlines the IFRC's work in Haiti following the 2010 Earthquake. A distinctive feature in their approach is the use of technology to enhance and expand communication and feedback loops.

It primarily focuses on two-way communication and feedback processes in IFRC’s Return and Relocation Programme, which supports people displaced by the Earthquake to move out from the crowded camps and informal settlements into safe housing.

This resource is part of a larger ALNAP and CDA research project on the effectiveness of feedback mechanisms for affected populations in humanitarian contexts.

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